How To Fix 5M386 - Error: Leave Deleted Retroactively and Newly Available: Send OSS Message!

SAP Error Message - Details

• Message type: E = Error

• Message class: 5M - Error Messages for Denmark

• Message number: 386

• Message text: Error: Leave Deleted Retroactively and Newly Available: Send OSS Message!

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5M386 - Error: Leave Deleted Retroactively and Newly Available: Send OSS Message! ?

  The SAP error message 5M386, which states "Leave Deleted Retroactively and Newly Available: Send OSS Message," typically occurs in the context of the SAP Human Capital Management (HCM) module, particularly when dealing with leave management and payroll processing. This error indicates that there is a conflict in the leave data for an employee, specifically that a leave request has been deleted retroactively, and there is a new leave request that is now available.
  Cause:
  
  Retroactive Deletion: A leave request that was previously approved has been deleted retroactively, which can affect payroll calculations and leave balances.
  New Leave Request: A new leave request has been created or is available for the same period, leading to inconsistencies in the leave data.
  Data Inconsistency: There may be inconsistencies in the leave data due to changes made in the system, such as changes in leave types, quotas, or employee status.
  
  Solution:
  
  Review Leave Requests: Check the leave requests for the employee in question. Ensure that the leave requests are correctly entered and that there are no conflicting entries.
  Check Retroactive Changes: Investigate any recent changes made to the employee's leave records. If a leave request was deleted, ensure that it was done correctly and that it does not affect the current payroll period.
  Reprocess Payroll: If the leave data has been corrected, you may need to reprocess the payroll for the affected period to ensure that all calculations are accurate.
  OSS Message: If the issue persists and cannot be resolved through standard troubleshooting, it is advisable to send an OSS (Online Service System) message to SAP support. Provide them with detailed information about the error, including the employee's ID, the leave types involved, and any relevant changes made in the system.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), or PT50 (Display Time Evaluation) to review and manage leave data.
  Documentation: Refer to SAP documentation or help notes related to leave management and payroll processing for additional guidance.
  User Roles: Ensure that you have the appropriate permissions to view and modify leave data in the system.
  
  Best Practices:
  
  Regularly audit leave requests and balances to prevent conflicts.
  Train HR personnel on the implications of retroactive changes in the system.
  Maintain clear documentation of any changes made to employee leave records.
  
  By following these steps, you should be able to address the 5M386 error effectively. If the problem continues, engaging with SAP support will be essential for a resolution.