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How To Fix 5M388 - The postal code/location combination of the bank is invalid


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5M - Error Messages for Denmark

  • Message number: 388

  • Message text: The postal code/location combination of the bank is invalid

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5M388 - The postal code/location combination of the bank is invalid ?

    The SAP error message 5M388 indicates that there is an issue with the postal code and location combination for a bank in the system. This error typically arises when the postal code entered does not match the expected format or does not correspond to the specified location for the bank.

    Cause:

    1. Incorrect Postal Code: The postal code entered may be incorrect or not formatted properly.
    2. Mismatch with Bank Location: The postal code may not correspond to the location of the bank as defined in the SAP system.
    3. Missing Data: The bank master data may be incomplete or not properly maintained, leading to inconsistencies.
    4. Configuration Issues: There may be issues with the configuration of the bank master data in the SAP system.

    Solution:

    1. Verify Postal Code: Check the postal code entered for accuracy. Ensure it is in the correct format and corresponds to the correct location.
    2. Check Bank Master Data: Review the bank master data in SAP to ensure that the postal code and location are correctly defined. You can do this by navigating to the bank master data transaction (e.g., FI12 for bank master data).
    3. Update Data: If the postal code or location is incorrect, update the bank master data with the correct information.
    4. Consult Documentation: Refer to any relevant documentation or guidelines for entering bank details in SAP to ensure compliance with the required formats.
    5. Contact Support: If the issue persists after verifying and updating the data, consider reaching out to your SAP support team or consulting SAP notes for further assistance.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like FI12 (Bank Master Data) to view and edit bank details.
    • SAP Notes: Check SAP Notes for any known issues or patches related to bank master data and postal code validation.
    • User Roles: Ensure that you have the necessary permissions to view and edit bank master data in SAP.
    • Testing: After making changes, perform a test transaction to ensure that the error does not reoccur.

    By following these steps, you should be able to resolve the error message 5M388 and ensure that the postal code/location combination for the bank is valid in your SAP system.

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