How To Fix 5M384 - The postal code/city/district/location combination is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: 5M - Error Messages for Denmark

• Message number: 384

• Message text: The postal code/city/district/location combination is invalid

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5M384 - The postal code/city/district/location combination is invalid ?

  The SAP error message 5M384 indicates that there is an issue with the postal code, city, district, or location combination in the system. This error typically arises when the entered postal code does not match the corresponding city or district in the SAP database. Here are the causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Data Entry: The postal code, city, or district may have been entered incorrectly, leading to a mismatch.
  Missing Data: The postal code or city may not be maintained in the SAP system, meaning that the combination is not recognized.
  Data Synchronization Issues: If the data is being pulled from an external source, there may be synchronization issues or outdated information.
  Configuration Issues: The configuration settings in SAP for address validation may not be set up correctly.
  
  Solutions:
  
  Verify Input Data: Check the postal code, city, and district for any typographical errors. Ensure that they are entered correctly.
  Check SAP Master Data: Look into the SAP master data (e.g., address data in the customer/vendor master records) to ensure that the postal code and city/district combinations are correctly maintained.
  Maintain Address Data: If the postal code or city is missing, you may need to add or update the relevant address data in the system. This can typically be done through transaction codes like XD01 (Create Customer) or MK01 (Create Vendor).
  Use Address Validation: If available, use address validation tools or services integrated with SAP to ensure that the addresses are valid and up-to-date.
  Check Configuration: Review the configuration settings related to address management in SAP. This may involve checking the settings in the customizing transaction (SPRO) for address validation.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on address management and validation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD01, XD02, XD03 for customer data, and MK01, MK02, MK03 for vendor data.
  SAP Notes: Check for any SAP Notes related to address validation or postal code issues that may provide additional insights or patches.
  User Exits and BAdIs: If you have custom developments, check if there are any user exits or BAdIs that might be affecting address validation.
  Testing: After making changes, test the address entry again to ensure that the error is resolved.
  
  By following these steps, you should be able to identify and resolve the issue causing the SAP error message 5M384.