How To Fix 5L204 - Old IC number should have a length of eight digits

5L204 - Overview

• Message type: E = Error

• Message class: 5L - Messages for Malaysian HRMS.

• Message number: 204

• Message text: Old IC number should have a length of eight digits

What causes this issue?

The old IC number entered did not have a length of 8 digits.
The format of the old IC number for those born before 1965 is:
X9(7), where X can have the values A - West Malaysia
H - Sabah
K - Sarawak
For those born after 1965, the prefix is to be left blank.
_9(7)

System Response

Error

How to fix this error?

Please check the number again and enter in the format shown above.

Error message extract from SAP system. Copyright SAP SE.

5L204 - Details

• The SAP error message 5L204 indicates that there is an issue with the length of the Old IC (Internal Customer) number being processed. Specifically, the error states that the Old IC number should have a length of eight digits, but the provided number does not meet this requirement.
  
  Cause:
  The error typically arises in scenarios where:
  
  An Old IC number is being entered or processed that is either too short or too long.
  The Old IC number may contain non-numeric characters or spaces.
  There may be a data entry error where the number was incorrectly inputted.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Input: Verify that the Old IC number you are entering is exactly eight digits long. Ensure that it does not contain any leading or trailing spaces or non-numeric characters.
  
  
  Correct the Format: If the Old IC number is not in the correct format, correct it to ensure it is an