How To Fix 5L204 - Old IC number should have a length of eight digits

SAP Error Message - Details

• Message type: E = Error

• Message class: 5L - Messages for Malaysian HRMS.

• Message number: 204

• Message text: Old IC number should have a length of eight digits

What causes this issue?

The old IC number entered did not have a length of 8 digits.
The format of the old IC number for those born before 1965 is:
X9(7), where X can have the values A - West Malaysia
H - Sabah
K - Sarawak
For those born after 1965, the prefix is to be left blank.
_9(7)

System Response

Error

How to fix this error?

Please check the number again and enter in the format shown above.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5L204 - Old IC number should have a length of eight digits ?

  The SAP error message 5L204 indicates that there is an issue with the length of the Old IC (Internal Customer) number being processed. Specifically, the error states that the Old IC number should have a length of eight digits, but the provided number does not meet this requirement.
  Cause:
  The error typically arises in scenarios where:
  
  An Old IC number is being entered or processed that is either too short or too long.
  The Old IC number may contain non-numeric characters or spaces.
  There may be a data entry error where the number was incorrectly inputted.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Input: Verify that the Old IC number you are entering is exactly eight digits long. Ensure that it does not contain any leading or trailing spaces or non-numeric characters.
  
  
  Correct the Format: If the Old IC number is not in the correct format, correct it to ensure it is an eight-digit numeric value. For example, if the number is "1234567", you should change it to "01234567" to make it eight digits.
  
  
  Data Validation: Implement validation checks in your data entry process to ensure that any Old IC numbers entered meet the eight-digit requirement before submission.
  
  
  Consult Documentation: If you are unsure about the expected format or requirements for the Old IC number, refer to your organization's SAP documentation or consult with your SAP administrator.
  
  
  Testing: After making corrections, test the entry again to ensure that the error does not reoccur.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. Sometimes, specific configurations or updates may address known issues.
  User Training: Ensure that users entering data are trained on the correct formats and requirements for various fields, including the Old IC number.
  Error Handling: Consider implementing error handling in your SAP processes to catch such errors early and provide user-friendly messages to guide users in correcting their input.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team for further assistance.