How To Fix 5L103 - SOCSO number should be of length 9.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5L - Messages for Malaysian HRMS.

  • Message number: 103

  • Message text: SOCSO number should be of length 9.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5L103 - SOCSO number should be of length 9. ?

    The SAP error message "5L103 SOCSO number should be of length 9" typically relates to the Malaysian Social Security Organization (SOCSO) number, which is a mandatory identification number for employees in Malaysia. This error indicates that the SOCSO number entered in the system does not meet the required length of 9 digits.

    Cause:

    1. Incorrect Input: The SOCSO number entered may be shorter or longer than 9 digits.
    2. Formatting Issues: The number may contain non-numeric characters or spaces.
    3. Data Migration Issues: If data was imported or migrated from another system, the SOCSO numbers may not have been formatted correctly.
    4. User Error: Users may mistakenly enter the wrong number or format.

    Solution:

    1. Verify the SOCSO Number: Check the SOCSO number for accuracy. Ensure it is exactly 9 digits long and contains only numeric characters.
    2. Correct Input: If the number is incorrect, update it in the relevant SAP transaction or master data record.
    3. Data Validation: Implement validation checks in the input forms to ensure that only valid SOCSO numbers can be entered.
    4. Training: Provide training to users on the correct format and importance of the SOCSO number.
    5. Data Cleanup: If the error arises from a data migration, perform a cleanup of the data to ensure all SOCSO numbers conform to the required format.

    Related Information:

    • SOCSO Overview: The Social Security Organization (SOCSO) in Malaysia provides social security protection to employees. The SOCSO number is essential for contributions and benefits.
    • SAP Configuration: Ensure that the SAP system is configured correctly to handle SOCSO numbers, including any necessary validation rules.
    • Documentation: Refer to SAP documentation or user manuals for specific transaction codes or processes related to employee master data and SOCSO number entry.

    If the issue persists after checking the above points, it may be necessary to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.

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