How To Fix 5K170 - File download error

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 170

• Message text: File download error

What causes this issue?

During the export of ROE data, the ROE Workbench encountered an error
while downloading the flat file.

System Response

The file download is unsuccessful; the ROE Workbench aborts the export
of this ROE data.

How to fix this error?

Report this error to your System Administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K170 - File download error ?

  The SAP error message 5K170, which indicates a "File download error," typically occurs when there is an issue with downloading files from the SAP system to the local file system. This error can arise due to various reasons, including network issues, file path problems, or authorization issues.
  Causes of Error 5K170
  
  Network Issues: Problems with the network connection can interrupt the file download process.
  File Path Issues: The specified path for the file may not exist, or there may be issues with the file name or format.
  Authorization Issues: The user may not have the necessary permissions to access or download the file.
  SAP GUI Settings: Incorrect settings in the SAP GUI can lead to download failures.
  File Size Limitations: The file being downloaded may exceed size limitations set by the system or network.
  Temporary System Issues: Sometimes, temporary issues with the SAP system can cause download errors.
  
  Solutions to Error 5K170
  
  Check Network Connection: Ensure that your network connection is stable and that there are no interruptions.
  Verify File Path: Double-check the file path and ensure that it is correct and accessible. Make sure the directory exists and that you have the correct file name.
  Review Authorizations: Ensure that you have the necessary authorizations to download files from the SAP system. You may need to contact your system administrator for assistance.
  Adjust SAP GUI Settings: Check the settings in your SAP GUI. Sometimes, adjusting the settings related to file downloads can resolve the issue.
  Check File Size: If the file is too large, consider splitting it into smaller parts or checking if there are any system limitations on file sizes.
  Try a Different Method: If the issue persists, consider using alternative methods to download the file, such as using a different transaction or tool within SAP.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error.
  
  Related Information
  
  SAP Support: If the problem persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  User Forums: Check SAP community forums or user groups for similar issues and potential solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the 5K170 file download error in SAP.