How To Fix 5K169 - No ROE records formatted for export

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 169

• Message text: No ROE records formatted for export

What causes this issue?

The ROE data you attempted to export was not formatted in accordance
with ROE file specifications.

System Response

The ROE Workbench aborts the export of this ROE data.

How to fix this error?

Verify that your ROE data was generated properly. To this end, select
the <ZH>ROE Workbench - Details</> function from the ROE Workbench,
then review the format of the ROE data stored in PCL4.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K169 - No ROE records formatted for export ?

  The SAP error message 5K169, "No ROE records formatted for export," typically occurs in the context of the Record of Employment (ROE) process in SAP, particularly when dealing with Canadian payroll. This error indicates that the system did not find any records that were formatted and ready for export to the appropriate government agency or for further processing.
  Causes:
  
  No Eligible Employees: There may be no employees who meet the criteria for ROE generation (e.g., no terminations or leaves of absence).
  Incorrect Selection Criteria: The selection parameters used to generate the ROE records may be too restrictive or incorrect.
  Missing Data: Required data for generating ROE records may be missing or incomplete in the employee master data or payroll results.
  Processing Errors: There may have been errors in the payroll processing that prevented the ROE records from being created.
  Configuration Issues: The system may not be properly configured to generate ROE records.
  
  Solutions:
  
  Check Employee Status: Verify that there are employees who have left the organization or are on leave, as only these employees will have ROE records.
  Review Selection Criteria: Ensure that the selection criteria used for generating ROE records are correct and not overly restrictive.
  Validate Employee Data: Check the employee master data and payroll results for completeness and correctness. Ensure that all necessary fields for ROE generation are filled out.
  Run Payroll Again: If there were errors in payroll processing, re-run the payroll for the affected employees to ensure that the ROE records are created.
  Configuration Review: Consult with your SAP HR configuration team to ensure that the system is set up correctly for ROE processing.
  Check Logs: Review any logs or error messages generated during the ROE processing to identify specific issues that need to be addressed.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to ROE processing. SAP frequently updates its knowledge base with solutions to common problems.
  Documentation: Refer to SAP documentation on ROE processing for detailed steps and requirements.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to generate the necessary ROE records.