How To Fix 5K168 - No name format configured for Contact Person

SAP Error Message - Details

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 168

• Message text: No name format configured for Contact Person

What causes this issue?

The ROE Workbench had to combine the Contact Person's given name,
middle name/initial and surname into a full name, but could not find
configuration for an applicable name format.

System Response

Unless you have configured your system otherwise, the ROE Workbench
concatenates the Contact Person's given name, middle name/initial and
surname, separated by spaces.

How to fix this error?

If you do not approve of the resulting name, configure your own name
format in the following Personnel Administration IMG step:
Personal Data
-> Name Format
,,-> <DS:SIMG.OHIX0026>Define Name Format</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K168 - No name format configured for Contact Person ?

  The SAP error message 5K168: No name format configured for Contact Person typically occurs when the system is unable to determine how to display the name of a contact person in a specific context, such as in a business partner or customer/vendor master data. This can happen if the name format settings are not properly configured in the system.
  Cause:
  
  Missing Configuration: The name format for contact persons has not been defined in the system.
  Incorrect Settings: The settings for the name format may be incorrect or incomplete.
  Data Issues: The contact person data may be incomplete or not properly maintained.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Name Format Configuration:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Cross-Application Components > Master Data Synchronization > Business Partner > Define Name Formats.
  Ensure that a name format is defined for contact persons. If not, create a new entry or modify an existing one to include the necessary formats.
  
  
  
  Maintain Contact Person Data:
  
  Ensure that the contact person data is complete and correctly maintained in the relevant master data records (e.g., customer or vendor master).
  Check for any missing fields that may be required for the name format to be generated.
  
  
  
  Check User Parameters:
  
  Sometimes, user-specific settings can affect how names are displayed. Check the user parameters in transaction SU01 for the relevant user and ensure that they are set correctly.
  
  
  
  Test the Configuration:
  
  After making changes, test the configuration by trying to access the contact person data again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If the issue continues, refer to SAP documentation or consult with your SAP Basis or functional team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: SPRO (for configuration), SU01 (for user maintenance).
  Business Partner Role: Ensure that the contact person is assigned the correct business partner role that requires a name format.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  
  By following these steps, you should be able to resolve the error message 5K168 and ensure that the name format for contact persons is properly configured in your SAP system.