How To Fix 5K172 - HRSDC Laser Print application not launched automatically

5K172 - Overview

• Message type: E = Error

• Message class: 5K - HR: Messages for Canada

• Message number: 172

• Message text: HRSDC Laser Print application not launched automatically

What causes this issue?

This message is issued in response to either of the following scenarios:
You deliberately de-selected the checkbox <ZH>Launch ROE Laser Print</>
from the <ZH>Record of Employment (ROE) - Exporter</> selection screen,
then executed that application.
An error occurred when the ROE Workbench attempted to run the ROE Laser
Print application automatically.

System Response

The ROE Exporter continues to export the selected form(s) and create the
flat file.

How to fix this error?

Once the ROE Exporter has finished, you must <ZH>manually</> print the
ROE using the applications ROE Print or ROE Laser from Human Resources
and Skills Development Canada (HRSDC), then obtain a valid ROE Serial
Number for each record.
&NOTE&
You must perform these actions <ZH>before</> you import ROE data. As ROE
data is imported, the ROE Workbench will void all ROE records that lack
a valid ROE Serial Number.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5K172 - HRSDC Laser Print application not launched automatically ?

  The SAP error message "5K172 HRSDC Laser Print application not launched automatically" typically indicates an issue with the configuration or setup of the laser print application within the SAP system. This error can occur in various scenarios, particularly when trying to print documents or reports that are supposed to be processed by the HRSDC (Human Resources and Skills Development Canada) Laser Print application.
  Causes:
  
  
  Configuration Issues: The laser print application may not be properly configured in the SAP system. This could include missing or incorrect settings in the output device configuration.
  Authorization Problems: The user may not have the necessary authorizations to execute the laser print application.
  System Settings: The SAP system may not be set up to automatically launch the laser print application for certain document types.
  Technical Issues: There could be underlying technical issues, such as network problems, that prevent the application from launching.
  Missing Software Components: The required software components or add-ons for