How To Fix 5D628 - Branch office & is locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5D - Error Messages for German Infotype Module Pools

  • Message number: 628

  • Message text: Branch office & is locked

  • Show details Hide details
  • What causes this issue?

    The entered branch office is locked for entries. These cannot be
    entered in master data.

    How to fix this error?

    Display the possible entries using the possible entries field.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5D628 - Branch office & is locked ?

    The SAP error message "5D628 Branch office & is locked" typically indicates that a specific branch office in the SAP system is currently locked, preventing any transactions or operations from being performed for that branch. This can occur for various reasons, such as administrative actions, system maintenance, or issues related to user permissions.

    Cause:

    1. Administrative Lock: The branch office may have been intentionally locked by an administrator for maintenance or other operational reasons.
    2. User Permissions: The user attempting to access the branch office may not have the necessary permissions to unlock or access it.
    3. System Errors: There may be underlying system errors or issues that have caused the branch office to be locked.
    4. Data Integrity Issues: Sometimes, data integrity issues can lead to a branch being locked to prevent further complications.

    Solution:

    1. Check Lock Status: Verify the lock status of the branch office in the SAP system. This can usually be done by an administrator or through specific transaction codes (e.g., SM12 for lock entries).
    2. Unlock the Branch Office: If you have the necessary permissions, you can unlock the branch office using the appropriate transaction code or by contacting your SAP administrator.
    3. Review User Permissions: Ensure that the user has the correct permissions to access the branch office. If not, the administrator may need to adjust the user roles.
    4. Consult Documentation: Refer to SAP documentation or support resources for specific instructions related to your version of SAP.
    5. Contact Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it appears to be a system error.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (for lock entries) and SU01 (for user management).
    • User Roles and Authorizations: Understanding how user roles and authorizations work in SAP can help prevent similar issues in the future.
    • System Logs: Check system logs for any related error messages or warnings that could provide more context about why the branch office is locked.
    • SAP Notes: Look for SAP Notes related to this error message for any patches or updates that may address the issue.

    Always ensure that you have the necessary permissions and consult with your SAP administrator before making changes to system settings or user roles.

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