How To Fix 5C856 - Personnel number &1 already has an account like this (no. &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5C - HR: Messages for Switzerland

  • Message number: 856

  • Message text: Personnel number &1 already has an account like this (no. &2)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 5C856 - Personnel number &1 already has an account like this (no. &2) ?

    The SAP error message 5C856 indicates that there is an attempt to create or modify an account for a personnel number that already has an existing account of the same type. This typically occurs in the context of HR or personnel management modules where accounts are linked to employee records.

    Cause:

    1. Duplicate Account Creation: The personnel number (&1) already has an account associated with it that matches the account type you are trying to create or modify (account number &2).
    2. Data Entry Error: There may have been an error in data entry, leading to the attempt to create a duplicate account.
    3. System Configuration: The system may be configured to prevent the creation of multiple accounts of the same type for a single personnel number.

    Solution:

    1. Check Existing Accounts: Verify if the account number (&2) already exists for the personnel number (&1). You can do this by checking the relevant tables or using transaction codes that display employee account information.
    2. Modify Existing Account: If the account already exists and you need to make changes, consider modifying the existing account instead of creating a new one.
    3. Consult with HR/IT: If you are unsure about the existing accounts or how to proceed, consult with your HR department or IT support team for guidance.
    4. Review Configuration: If you believe this is an error in system configuration, you may need to review the settings in the SAP system to ensure that they align with your organization's policies regarding account creation.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check existing personnel records and accounts.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation or user manuals related to personnel management and account handling for further insights.

    If the issue persists after following these steps, it may be necessary to escalate the matter to SAP support or your internal SAP team for further investigation.

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