How To Fix 5C839 - The system did not save the data (cancellation or error)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 839

• Message text: The system did not save the data (cancellation or error)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C839 - The system did not save the data (cancellation or error) ?

  The SAP error message 5C839, which states "The system did not save the data (cancellation or error)," typically indicates that there was an issue during a data-saving operation in the SAP system. This error can occur in various contexts, such as during the posting of documents, saving transactions, or executing certain processes.
  Causes:
  
  Data Validation Errors: The data being saved may not meet the required validation rules or constraints defined in the system.
  Authorization Issues: The user may not have the necessary permissions to perform the action, leading to a cancellation of the operation.
  System Configuration: There may be configuration issues in the system that prevent the data from being saved correctly.
  Technical Errors: There could be underlying technical issues, such as database locks, system performance problems, or network issues.
  Incomplete Data: Required fields may be missing or incorrectly filled out, causing the save operation to fail.
  
  Solutions:
  
  Check Data Input: Review the data being entered to ensure that all required fields are filled out correctly and that the data adheres to the validation rules.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the action. This may involve checking user roles and permissions in the SAP system.
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into what went wrong during the save operation.
  System Configuration Review: If the issue persists, consult with your SAP Basis or configuration team to review the system settings and configurations that may be affecting the save operation.
  Technical Support: If the problem is related to technical issues, such as database locks or performance problems, it may be necessary to involve your IT support team or SAP Basis team to investigate further.
  Retry the Operation: Sometimes, simply retrying the operation after a brief wait can resolve transient issues.
  
  Related Information:
  
  Transaction Codes: Depending on where the error occurs, you may want to check specific transaction codes related to the process you are working on (e.g., FB01 for document posting, ME21N for purchase orders).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  If the issue continues to occur after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.