How To Fix 5C837 - The account &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 837

• Message text: The account &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C837 - The account &1 does not exist ?

  The SAP error message 5C837 indicates that the specified account (represented by &1) does not exist in the system. This error typically occurs during financial transactions or when trying to post to a specific account in the General Ledger (G/L).
  Causes:
  
  Incorrect Account Number: The account number entered may be incorrect or mistyped.
  Account Not Created: The account may not have been created in the system yet.
  Account Deactivated: The account might exist but could be inactive or deactivated.
  Company Code Issues: The account may not be valid for the specific company code being used.
  Chart of Accounts: The account may not be part of the chart of accounts assigned to the company code.
  
  Solutions:
  
  Verify Account Number: Double-check the account number for any typos or errors.
  Check Account Existence:
  
  Use transaction code FS00 to check if the account exists in the system.
  Enter the account number and the relevant company code to see if it is listed.
  
  
  Create the Account: If the account does not exist, you may need to create it using transaction code FS00. Ensure you have the necessary authorizations to create accounts.
  Activate the Account: If the account exists but is inactive, you may need to activate it.
  Review Company Code Settings: Ensure that the account is valid for the company code you are working with.
  Check Chart of Accounts: Make sure the account is part of the chart of accounts assigned to the company code.
  
  Related Information:
  
  Transaction Codes:
  
  FS00: Create/Change G/L Account Master Data
  FBL3N: Display G/L Account Line Items
  
  
  Authorization: Ensure you have the necessary authorizations to view or create G/L accounts.
  Documentation: Refer to SAP documentation or your organization's internal guidelines for managing G/L accounts.
  
  If the issue persists after checking these points, it may be necessary to consult with your SAP support team or a functional consultant for further investigation.