How To Fix 5C840 - A new record is created

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 840

• Message text: A new record is created

What causes this issue?

A record with the validity start date &V3& exists for the infotype &V1&
.
ELSE
A record with the subtype &V2& and the validity start date &V3& exists
for the infotype &V1&.
ENDIF

System Response

The new record is created additionally.

How to fix this error?

Check if the system should really create the new record.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C840 - A new record is created ?

  The SAP error message 5C840, which states "A new record is created," typically occurs in the context of data entry or data processing within SAP systems. This message is often related to the creation of new records in tables or master data, and it can arise in various modules, such as Material Management (MM), Sales and Distribution (SD), or others.
  Cause:
  
  Data Entry: The error may occur when a user attempts to create a new record in a situation where the system expects an existing record to be modified instead.
  Configuration Issues: There may be configuration settings that dictate how records are handled, leading to the creation of new records instead of updating existing ones.
  Duplicate Entries: The system may be set up to prevent duplicate entries, and if a user tries to enter data that resembles an existing record, it may trigger this message.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to modify existing records, leading the system to create a new record instead.
  
  Solution:
  
  Check Data Entry: Ensure that the data being entered is correct and that you are not inadvertently trying to create a new record when you intend to update an existing one.
  Review Configuration: Check the configuration settings in the relevant module to ensure that they are set up correctly for the intended operation (e.g., creating vs. updating records).
  Search for Existing Records: Before creating a new record, search for existing records that may match the data you are trying to enter. This can help avoid duplication.
  Authorization Check: Verify that you have the necessary authorizations to modify existing records. If not, contact your system administrator to obtain the required permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the module you are working in.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes (e.g., MM01 for creating materials, VA01 for creating sales orders) that could be relevant to the error.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Forums: Consider visiting SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.