How To Fix 5C807 - Postings were not created (cancellation through user)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 807

• Message text: Postings were not created (cancellation through user)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C807 - Postings were not created (cancellation through user) ?

  The SAP error message 5C807 ("Postings were not created (cancellation through user)") typically occurs when a user attempts to cancel a posting in the system, but the cancellation process is interrupted or not completed successfully. This can happen for various reasons, including user intervention, system errors, or configuration issues.
  Causes:
  
  User Intervention: The user may have manually canceled the posting process before it was completed.
  System Errors: There may be underlying system issues or errors that prevent the posting from being completed.
  Authorization Issues: The user may not have the necessary authorizations to perform the cancellation.
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the cancellation from being processed correctly.
  Data Integrity Issues: There may be issues with the data being processed, such as missing or incorrect information.
  
  Solutions:
  
  Check User Actions: Ensure that the user did not manually cancel the process. If so, try to re-initiate the cancellation.
  Review System Logs: Check the system logs (transaction codes like SLG1) for any error messages or warnings that occurred during the posting process.
  Authorization Check: Verify that the user has the necessary authorizations to perform the cancellation. This can be done by checking the user's roles and permissions.
  Reprocess the Posting: If the cancellation was interrupted, try to reprocess the original posting or cancellation.
  Consult Configuration: Review the configuration settings related to the posting and cancellation processes to ensure they are set up correctly.
  Data Validation: Check the data being processed for any inconsistencies or errors that may be causing the cancellation to fail.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system-related issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB08 (for document cancellation) and SLG1 (for application log).
  SAP Notes: Search for SAP Notes related to error message 5C807 in the SAP Support Portal for any known issues or patches.
  Documentation: Review SAP documentation for the specific module you are working with (e.g., FI, CO) to understand the posting and cancellation processes better.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.