How To Fix 5C805 - Account already exists for personnel number

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 805

• Message text: Account already exists for personnel number

What causes this issue?

An account already exists for the entered personnel number.

System Response

No further account is created.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C805 - Account already exists for personnel number ?

  The SAP error message 5C805 ("Account already exists for personnel number") typically occurs in the context of personnel administration or payroll processing when there is an attempt to create or modify an account for a personnel number that already has an existing account.
  Cause:
  
  Duplicate Account Creation: The error is triggered when there is an attempt to create a new account for a personnel number that already has an existing account in the system.
  Data Entry Errors: Sometimes, this can happen due to incorrect data entry or system configuration issues.
  Integration Issues: If there are integrations with other systems (like HR systems or payroll systems), inconsistencies can lead to this error.
  
  Solution:
  
  Check Existing Accounts: Verify if an account already exists for the personnel number in question. You can do this by navigating to the relevant transaction (e.g., PA20 or PA30) and checking the account details.
  Correct Data Entry: If you find that the account already exists, ensure that you are not trying to create a duplicate. If you need to modify the existing account, do so instead of creating a new one.
  Delete or Archive: If the existing account is no longer needed, consider deleting or archiving it, if your business processes allow for that.
  Consult Documentation: Review any relevant SAP documentation or configuration guides to ensure that the system is set up correctly.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) to check personnel records.
  Authorization Issues: Ensure that you have the necessary authorizations to view or modify personnel accounts.
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  SAP Notes: Look for relevant SAP Notes that might address this specific error or provide patches or updates that could resolve the issue.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.