How To Fix 5C808 - Error occurred while saving posting

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 808

• Message text: Error occurred while saving posting

What causes this issue?

The system tried to write the determined postings to the database.
An error then occurred.

System Response

Postings not created.

How to fix this error?

Check the cause of error with the list of messages and carry out the
selected function again. If you create subsequent postings, the error
can be caused by different value dates or other inconsistencies in the
postings involved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C808 - Error occurred while saving posting ?

  The SAP error message 5C808, which states "Error occurred while saving posting," typically indicates that there was an issue during the posting process in the SAP system. This error can arise from various causes, and understanding the context is essential for troubleshooting. Here are some common causes, potential solutions, and related information:
  Common Causes:
  
  
  Data Validation Issues: The data being posted may not meet the required validation rules. This could include missing mandatory fields, incorrect data formats, or invalid values.
  
  
  Authorization Problems: The user may not have the necessary authorizations to perform the posting action.
  
  
  System Configuration: There may be configuration issues in the system that prevent the posting from being saved.
  
  
  Database Locking: The database might be locked due to another transaction, preventing the current posting from being saved.
  
  
  Technical Errors: There could be underlying technical issues, such as problems with the database connection or application server.
  
  
  Custom Code Issues: If there are custom enhancements or user exits, they might be causing the error during the posting process.
  
  
  Potential Solutions:
  
  
  Check Data Input: Review the data being posted for completeness and correctness. Ensure that all mandatory fields are filled and that the data adheres to the expected formats.
  
  
  Review Authorizations: Verify that the user has the necessary permissions to perform the posting. This can be done by checking the user's role and authorizations in the SAP system.
  
  
  Analyze Configuration: Consult with your SAP Basis or configuration team to ensure that the system settings are correct and that there are no configuration issues affecting the posting.
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database that might be preventing the posting. If locks are found, they may need to be released.
  
  
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  
  
  Debugging: If you have access to the development environment, consider debugging the transaction to identify where the error occurs in the code.
  
  
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and ST22 (Dump Analysis) to gather more information about the error.
  User Documentation: Review any user documentation or training materials related to the specific transaction or process you are working with.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By systematically addressing these areas, you should be able to identify the root cause of the 5C808 error and implement an appropriate solution.