How To Fix 5C628 - Account '&1' does not belong to personnel number '&2'.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5C - HR: Messages for Switzerland

  • Message number: 628

  • Message text: Account '&1' does not belong to personnel number '&2'.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5C628 - Account '&1' does not belong to personnel number '&2'. ?

    The SAP error message 5C628 indicates that there is a mismatch between the account specified and the personnel number in the system. This error typically occurs in the context of payroll processing or when trying to access employee-related data.

    Cause:

    The error message 5C628 is triggered when:

    • The account specified (e.g., a wage type or cost center) is not correctly assigned to the personnel number in the system.
    • There may be a configuration issue where the account is not linked to the employee's master data.
    • The personnel number may have been entered incorrectly, or the account may not be valid for that specific employee.

    Solution:

    To resolve this error, you can take the following steps:

    1. Verify Personnel Number: Ensure that the personnel number entered is correct. Check for any typographical errors.

    2. Check Account Assignment:

      • Go to the employee's master data (transaction code PA20 or PA30).
      • Check the relevant infotypes (e.g., Infotype 0001 for Organizational Assignment, Infotype 0008 for Basic Pay) to ensure that the account is correctly assigned to the personnel number.
    3. Review Configuration:

      • If you have access to configuration settings, check the settings for the account in question. Ensure that it is properly configured to be used with the personnel number.
      • You may need to consult with your SAP HR or Payroll consultant to verify that the account is set up correctly in the system.
    4. Check for Changes: If there have been recent changes to the employee's data or account assignments, ensure that these changes have been properly saved and activated in the system.

    5. Consult Documentation: Refer to SAP documentation or help resources for more specific guidance related to the error message and the context in which it occurs.

    6. Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and others that may help in troubleshooting.
    • Infotypes: Understand the relevant infotypes that pertain to payroll and account assignments, as these will be crucial in diagnosing the issue.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.

    By following these steps, you should be able to identify and rectify the cause of the error message 5C628 in SAP.

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