How To Fix 5C627 - Account '&1' could not be locked.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 627

• Message text: Account '&1' could not be locked.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C627 - Account '&1' could not be locked. ?

  The SAP error message 5C627 indicates that the system is unable to lock a specific account (denoted by '&1') for a particular operation. This can occur in various scenarios, such as during posting, closing periods, or when trying to access account-related transactions.
  Causes:
  
  Account Already Locked: The account may already be locked by another user or process. This can happen if another transaction is currently being processed that requires a lock on the same account.
  User Authorization Issues: The user attempting to lock the account may not have the necessary authorizations to perform the action.
  System Configuration: There may be configuration settings in the system that prevent locking of certain accounts under specific conditions.
  Database Issues: There could be underlying database issues that are preventing the lock from being established.
  
  Solutions:
  
  Check for Existing Locks: Use transaction codes like SM12 (for lock entries) to check if the account is already locked by another user. If it is, you may need to wait for that transaction to complete or contact the user to release the lock.
  Review User Authorizations: Ensure that the user has the necessary authorizations to lock the account. This can be checked in transaction SU53 (to analyze authorization failures) or by reviewing the user's roles and profiles.
  System Configuration Review: Consult with your SAP Basis or configuration team to review any settings that might be affecting account locking behavior.
  Database Health Check: If you suspect database issues, work with your database administrator to check for any locks or performance issues that might be affecting the SAP system.
  Retry the Operation: Sometimes, simply retrying the operation after a short period can resolve the issue if it was caused by a temporary lock.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view lock entries), SU53 (to check authorization issues), and ST22 (to check for dumps).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that might address this error.
  Documentation: Review SAP documentation related to account management and locking mechanisms to better understand how these processes work.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to your SAP support team or consult with SAP directly for further assistance.