How To Fix 56737 - The allowance is not allowed to exceed the capping amount ( & )

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 737

• Message text: The allowance is not allowed to exceed the capping amount ( & )

What causes this issue?

The allowance amount should compensate for the difference between the
accommodations receipts total and the permissible maximum amount.
Your entry exceeds the permissible allowance amount.
Please reduce the amount of the allowance document.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56737 - The allowance is not allowed to exceed the capping amount ( & ) ?

  The SAP error message 56737, which states "The allowance is not allowed to exceed the capping amount (&)," typically occurs in the context of SAP's Human Capital Management (HCM) or Payroll modules, particularly when dealing with allowances, benefits, or compensation structures.
  Cause:
  This error usually arises when an allowance or benefit being processed exceeds a predefined limit or capping amount set in the system. The capping amount is a threshold that restricts how much can be allocated for a specific allowance, and if the calculated or entered amount surpasses this limit, the system generates this error.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Allowance Configuration:
  
  Review the configuration settings for the specific allowance in the SAP system. Ensure that the capping amount is set correctly according to your organization's policies.
  
  
  
  Verify Employee Data:
  
  Check the employee's data to ensure that the allowance being processed is appropriate and does not exceed the allowed limit. This includes reviewing any changes in the employee's status or compensation that might affect the allowance.
  
  
  
  Adjust the Allowance Amount:
  
  If the allowance amount entered is indeed higher than the capping amount, you may need to adjust it to comply with the limit. This could involve reducing the allowance amount to fit within the allowed range.
  
  
  
  Consult with HR or Payroll Team:
  
  If you are unsure about the correct allowance amount or the capping limits, consult with your HR or Payroll team. They can provide guidance on the appropriate amounts based on company policy.
  
  
  
  Review Customizations:
  
  If your organization has custom configurations or enhancements in the SAP system, ensure that these are not causing the issue. Sometimes, custom logic can inadvertently lead to such errors.
  
  
  
  Testing:
  
  After making adjustments, test the changes in a development or test environment before applying them in production to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check SAP Notes for any known issues or updates related to this error message. SAP frequently releases notes that provide solutions or workarounds for specific error messages.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., PA30 for employee master data, PC00_MXX_CALC for payroll processing) that may help you navigate to the relevant areas in the system.
  User Roles and Authorizations: Ensure that you have the necessary permissions to make changes to allowances and configurations in the system.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.