56736 - Capping or allowance documents for accommodations were deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 736

• Message text: Capping or allowance documents for accommodations were deleted

What causes this issue?

Due to changes in accommodations receitps (for example, addition or
deletion of receipts; changes in amounts, VAT codes or cost
assignments,
etc.) the automatically generated capping or allowance receipts were
deleted.
Comparison calculation must, in this case, be repeated.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56736 - Capping or allowance documents for accommodations were deleted ?

  The SAP error message "56736 Capping or allowance documents for accommodations were deleted" typically occurs in the context of managing accommodation documents, such as capping or allowance documents in SAP's Human Capital Management (HCM) or other related modules. This error indicates that the system has detected that certain documents that are necessary for processing accommodations have been deleted, which can disrupt workflows or processes that rely on those documents.
  Cause:
  
  Deletion of Documents: The most direct cause of this error is the deletion of capping or allowance documents that are still referenced in the system. This can happen due to manual deletions or data cleanup processes.
  Data Integrity Issues: If there are inconsistencies in the database or if the data was not properly archived, it may lead to this error.
  Configuration Issues: Incorrect configuration settings in the system related to accommodation management can also lead to this error.
  
  Solution:
  
  Check Document Status: Verify if the capping or allowance documents are indeed deleted. You can do this by checking the relevant tables in the database or using transaction codes that allow you to view accommodation documents.
  Restore Deleted Documents: If the documents were deleted accidentally, you may need to restore them from a backup if available. If the documents were archived, you might need to retrieve them from the archive.
  Review Configuration: Check the configuration settings related to accommodation management in SAP. Ensure that all necessary settings are correctly configured to prevent future issues.
  Data Consistency Check: Run data consistency checks to identify any other potential issues in the database that may be causing this error.
  Consult SAP Notes: Look for relevant SAP Notes or patches that may address this specific error. SAP frequently releases updates that can resolve known issues.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. They can provide more detailed guidance based on your specific system configuration and version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to accommodation management, such as PA30 (Maintain HR Master Data) or other relevant transactions.
  Documentation: Review SAP documentation related to accommodation management and error handling to understand the context of the error better.
  User Forums: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.