How To Fix 56738 - The allowance amount can not be negative or zero

56738 - Overview

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 738

• Message text: The allowance amount can not be negative or zero

What causes this issue?

Since the allowance is to compensate for the difference between the
accommodations receipts total and the maximum amount, negative amounts
or the amount 'zero' are not taken into account.

Error message extract from SAP system. Copyright SAP SE.

56738 - Details

• The SAP error message 56738, which states "The allowance amount cannot be negative or zero," typically occurs in the context of financial transactions, particularly when dealing with allowances, discounts, or similar financial entries in SAP.
  
  Cause:
  This error is triggered when a user attempts to enter an allowance amount that is either negative or zero. This is not permissible because allowances are expected to be positive values that represent a discount or a reduction in price. The system enforces this rule to maintain data integrity and ensure that financial calculations are accurate.
  
  Solution:
  To resolve this error, you should:
  
  
  Check the Input Value: Ensure that the allowance amount you are trying to enter is a positive number. If you are trying to apply a discount or allowance, make sure it is greater than zero.
  
  
  Review Business Logic: If the allowance should indeed be zero or negative based on your business logic, you may need to review