How To Fix 56393 - Pers.no. &1 is blocked by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 393

• Message text: Pers.no. &1 is blocked by user &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 56393 - Pers.no. &1 is blocked by user &2 ?

  The SAP error message "56393 Pers.no. &1 is blocked by user &2" indicates that a specific personnel number (represented by &1) is currently blocked by another user (represented by &2). This typically occurs in the Human Resources (HR) module when a user attempts to access or modify data related to a personnel number that is locked by another user session.
  Cause:
  
  Concurrent Access: Another user is currently editing or has locked the personnel record.
  Transaction Lock: The personnel number is being processed in a transaction that has not yet been completed or released.
  User Session: The user who has locked the record may have an active session that is still holding the lock.
  
  Solution:
  
  Wait and Retry: If the lock is temporary, wait for the other user to complete their transaction and then try again.
  Identify the Locking User: If you have the necessary permissions, you can check which user is holding the lock. This can be done using transaction codes like SM12 (for lock entries) or SM21 (for system logs).
  Contact the Locking User: If possible, communicate with the user who has locked the record to see if they can release it.
  Release the Lock: If the locking user is unavailable and you have the necessary authorizations, you can manually delete the lock entry in SM12. However, this should be done with caution as it may lead to data inconsistencies.
  Check for Background Jobs: Sometimes, background jobs may also lock records. Check if there are any jobs running that might be causing the lock.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM12: To view and manage lock entries.
  SM21: To view system logs for any related issues.
  SU01: To check user details and roles.
  
  
  User Authorizations: Ensure that you have the necessary authorizations to view locks and manage personnel records.
  Documentation: Refer to SAP Help documentation for more details on handling locks and user sessions.
  
  If the issue persists or if you are unsure about taking any actions, it is advisable to consult with your SAP Basis or HR support team for further assistance.