How To Fix 56395 - The info system was started in a new window ...

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 395

• Message text: The info system was started in a new window ...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 56395 - The info system was started in a new window ... ?

  The SAP error message 56395, which states "The info system was started in a new window," typically occurs when a user attempts to access an information system or report in SAP that is already open in another session or window. This can happen in various SAP modules, particularly when dealing with reporting tools or information systems.
  Cause:
  
  Multiple Sessions: The user has opened the same information system in multiple sessions or windows.
  Session Management: SAP restricts certain actions to prevent data inconsistency or conflicts when the same report is accessed simultaneously.
  User Permissions: There may be restrictions based on user roles or permissions that prevent opening the same report in multiple instances.
  
  Solution:
  
  Close Duplicate Sessions: Check if the information system is already open in another session or window. If so, close the duplicate session.
  Use the Same Session: Instead of opening a new window, use the existing session where the information system is already running.
  Log Off and Log Back In: If the issue persists, try logging off from SAP and then logging back in to reset the session states.
  Check User Permissions: If you believe you should be able to open multiple instances, check with your SAP administrator to ensure that your user role has the necessary permissions.
  SAP Notes: Look for any relevant SAP Notes or patches that may address this issue, as it could be a known bug or limitation in a specific version of SAP.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for your specific module or version for more details on session management and error handling.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  System Administrator: If the problem continues, it may be beneficial to consult with your SAP system administrator for further investigation and support.
  
  By following these steps, you should be able to resolve the error message 56395 and continue using the information system without issues.