How To Fix 56391 - The currency quotation was entered incorrectly

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 391

• Message text: The currency quotation was entered incorrectly

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 56391 - The currency quotation was entered incorrectly ?

  The SAP error message 56391, "The currency quotation was entered incorrectly," typically occurs when there is an issue with the currency conversion rates or the way currency quotations are entered in the system. This error can arise in various contexts, such as during the posting of financial documents, currency translations, or when dealing with foreign currency transactions.
  Causes:
  
  Incorrect Currency Code: The currency code entered may not be valid or recognized by the system.
  Quotation Format: The format of the currency quotation may not adhere to the expected standards (e.g., using the wrong decimal separator).
  Missing Exchange Rate: There may be no exchange rate defined for the currency pair being used.
  Inactive Currency: The currency may be inactive or not allowed for transactions in the current configuration.
  Configuration Issues: There may be issues in the configuration of currency settings in the SAP system.
  
  Solutions:
  
  Check Currency Codes: Verify that the currency codes used in the transaction are correct and valid.
  Review Quotation Format: Ensure that the currency quotation is entered in the correct format. For example, check if the decimal separator is appropriate for your locale.
  Define Exchange Rates: If the exchange rate for the currency pair is missing, you can define it in the system. This can typically be done through transaction codes like OB08 (Maintain Exchange Rates).
  Activate Currency: If the currency is inactive, you may need to activate it in the system settings.
  Consult Configuration: Review the configuration settings related to currencies and quotations in the SAP system to ensure they are set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OB08 (for maintaining exchange rates) and OBA1 (for defining currency types).
  SAP Notes: Check SAP Notes for any known issues or patches related to currency quotations.
  Documentation: Refer to SAP documentation for guidelines on currency management and handling foreign currency transactions.
  User Permissions: Ensure that the user has the necessary permissions to enter or modify currency quotations.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or refer to SAP community forums for additional assistance.