How To Fix 56392 - Pers.no. &1, trip &2 is blocked by user &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

  • Message number: 392

  • Message text: Pers.no. &1, trip &2 is blocked by user &3

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 56392 - Pers.no. &1, trip &2 is blocked by user &3 ?

    The SAP error message 56392 indicates that a specific trip (identified by the trip number) for a particular personnel number (identified by the personnel number) is blocked by a user (identified by the user ID). This typically occurs in the context of travel management within SAP, where certain trips may be locked for various reasons, preventing further processing or changes.

    Cause:

    1. User Locking: The trip may be locked by a user who is currently processing it or has it open in their session. This can happen if the user is editing the trip or if there is a system error that has left the trip in a locked state.
    2. Authorization Issues: The user attempting to access or modify the trip may not have the necessary authorizations, leading to a lock.
    3. Workflow Processes: The trip may be part of a workflow that is currently in progress, and certain steps may require it to be locked until completed.
    4. System Errors: Occasionally, system errors or inconsistencies can lead to a trip being incorrectly marked as locked.

    Solution:

    1. Check User Sessions: Verify if the user who has locked the trip is currently working on it. If possible, ask them to complete their work or log out to release the lock.
    2. Transaction Codes: Use transaction codes like SM12 (to check and delete locks) to see if there are any active locks on the trip. If you have the necessary authorizations, you can remove the lock.
    3. Authorization Check: Ensure that the user trying to access the trip has the appropriate authorizations. This may involve checking roles and permissions in the user profile.
    4. Workflow Monitoring: If the trip is part of a workflow, check the workflow status using transaction codes like SWI1 to see if there are any pending tasks or issues that need to be resolved.
    5. Contact Support: If the issue persists and you cannot resolve it, consider reaching out to your SAP support team or system administrator for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 for lock management, SWI1 for workflow monitoring, and SE16 for data browsing.
    • Documentation: Review SAP documentation related to travel management and error handling for more context on how to manage trips and resolve issues.
    • User Training: Ensure that users are trained on how to properly manage trips and understand the implications of locking and unlocking trips in the system.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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