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Message type: E = Error
Message class: >4 - SAP File Transfer Protocol
Message number: 567
Message text: Payment preselection for selected items was reversed
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>4567
- Payment preselection for selected items was reversed ?The SAP error message "4567 Payment preselection for selected items was reversed" typically occurs in the context of accounts payable or accounts receivable when there is an issue with the payment processing of selected items. This error indicates that the system has reversed the payment preselection for the items you are trying to process.
Causes:
- Manual Reversal: A user may have manually reversed the payment preselection for the items.
- Payment Run Issues: If there are issues during a payment run, such as missing or incorrect data, the system may automatically reverse the preselection.
- Changes in Document Status: If the status of the invoice or payment document changes (e.g., it is blocked or marked for deletion), the preselection may be reversed.
- Configuration Issues: Incorrect configuration in the payment processing settings can lead to this error.
- Duplicate Payment Attempts: If there are attempts to process the same payment multiple times, the system may reverse the preselection to avoid duplication.
Solutions:
- Check Document Status: Verify the status of the invoices or payment documents involved. Ensure they are not blocked or in a status that prevents payment.
- Review Payment Run Logs: If the error occurred during a payment run, check the logs for any warnings or errors that may indicate why the preselection was reversed.
- Re-select Payments: If the preselection was reversed, you may need to manually re-select the payments for processing.
- Consult with Users: If the reversal was manual, consult with the users who may have made changes to understand the reason behind it.
- Configuration Review: Review the payment configuration settings in SAP to ensure they are set up correctly.
- Check for Duplicates: Ensure that there are no duplicate payment attempts for the same invoices.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further investigation.
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