How To Fix >4565 - Collection date &1 before due date &2 (document: &3, item &4)

SAP Error Message - Details

• Message type: E = Error

• Message class: >4 - SAP File Transfer Protocol

• Message number: 565

• Message text: Collection date &1 before due date &2 (document: &3, item &4)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >4565 - Collection date &1 before due date &2 (document: &3, item &4) ?

  The SAP error message 4565 indicates that there is an issue with the collection date being set before the due date for a specific document and item. This error typically arises in the context of accounts receivable or accounts payable when trying to process a payment or collection that is not aligned with the due date of the invoice or document.
  Cause:
  The error occurs when:
  
  The collection date (the date you are trying to process the collection) is earlier than the due date of the invoice or document.
  This can happen due to incorrect data entry, system configuration issues, or when trying to process a collection for an invoice that is not yet due.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Dates:
  
  Review the collection date you are trying to enter and compare it with the due date of the document. Ensure that the collection date is on or after the due date.
  
  
  
  Adjust the Collection Date:
  
  If the collection date is indeed before the due date, adjust it to a valid date that is on or after the due date.
  
  
  
  Review Document Details:
  
  Check the details of the document (invoice) associated with the error. Ensure that the due date is correctly set and that there are no discrepancies in the document's status.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the correct dates or if there are specific business rules regarding collections, consult with your finance or accounting team for guidance.
  
  
  
  System Configuration:
  
  If this error occurs frequently and is not due to user error, it may be worth reviewing the system configuration or settings related to payment processing and due dates.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like FB70 (for customer invoices) or FB60 (for vendor invoices) to review and adjust the documents.
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional insights or updates related to this error message.
  User Authorization: Ensure that you have the necessary permissions to make changes to the documents or collection dates.
  
  By following these steps, you should be able to resolve the error and proceed with the collection process.