How To Fix 1E369 - Status 'rejected' cannot be changed. Enter new closure data (account).

SAP Error Message - Details

• Message type: E = Error

• Message class: 1E - BCA: Account

• Message number: 369

• Message text: Status 'rejected' cannot be changed. Enter new closure data (account).

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1E369 - Status 'rejected' cannot be changed. Enter new closure data (account). ?

  The SAP error message 1E369 with the status 'rejected' indicates that there is an issue with the closure data for a specific account. This error typically arises in the context of financial transactions, particularly when trying to close a period or process a financial document that has been marked as rejected.
  Cause:
  
  Rejected Status: The account or transaction has been marked as 'rejected' due to various reasons, such as incorrect data entry, validation errors, or issues with the underlying financial documents.
  Incomplete Data: The closure data required for the account may be incomplete or incorrect, leading to the rejection status.
  Authorization Issues: The user may not have the necessary permissions to change the status of the account or to enter new closure data.
  System Configuration: There may be configuration settings in the SAP system that prevent changes to accounts with a rejected status.
  
  Solution:
  
  Review the Rejection Reason: Check the details of the rejection to understand why the account was marked as such. This can often be found in the transaction logs or error messages associated with the account.
  Correct Closure Data: Enter the correct closure data for the account. Ensure that all required fields are filled out accurately.
  Change Status: If you have the necessary permissions, you may need to change the status of the account from 'rejected' to a status that allows for further processing.
  Consult with Finance Team: If you are unsure about the correct closure data or the reason for rejection, consult with your finance or accounting team for guidance.
  Check Authorizations: Ensure that you have the appropriate authorizations to make changes to the account. If not, contact your system administrator or manager.
  System Configuration Review: If the issue persists, it may be necessary to review the system configuration settings related to account closures and rejections.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB50 (General Ledger), FBL1N (Vendor Line Item Display), or FBL3N (G/L Account Line Item Display) to investigate the account further.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Refer to SAP documentation or user manuals for detailed procedures on handling account closures and rejections.
  
  If the problem continues after following these steps, it may be beneficial to escalate the issue to your SAP support team for further investigation.