How To Fix 1E367 - Holder has exceeded maximum number of allowed accounts for product

SAP Error Message - Details

• Message type: E = Error

• Message class: 1E - BCA: Account

• Message number: 367

• Message text: Holder has exceeded maximum number of allowed accounts for product

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1E367 - Holder has exceeded maximum number of allowed accounts for product ?

  The SAP error message 1E367 indicates that a holder (typically a customer or vendor) has exceeded the maximum number of allowed accounts for a specific product. This error is often encountered in the context of financial transactions, particularly in the SAP Financial Services or Banking modules.
  Cause:
  The error is triggered when a holder attempts to create or manage accounts that exceed the predefined limit set in the system for that specific product. This limit is usually configured in the system settings and can vary based on business rules or regulatory requirements.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration Settings:
  
  Review the configuration settings for the product in question. This can typically be found in the SAP Customizing Implementation Guide (IMG) under the relevant financial services or banking module.
  Look for settings related to account limits for holders and adjust them if necessary.
  
  
  
  Review Holder Accounts:
  
  Check the existing accounts associated with the holder. If the holder has reached the maximum limit, consider whether any accounts can be closed or consolidated.
  If the holder is a customer, you may need to review their account history and determine if any accounts are inactive or no longer needed.
  
  
  
  Increase the Limit:
  
  If the business requirement justifies it, you can increase the maximum number of allowed accounts for the product. This change should be made in consultation with relevant stakeholders to ensure compliance with business rules.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing account limits and configurations.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through configuration changes or if you need further assistance, consider reaching out to SAP support for help.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes to access configuration settings or account management screens, such as SPRO for configuration or SE11 for data dictionary views.
  User Roles: Ensure that you have the necessary permissions to make changes to account limits or configurations.
  Testing: After making any changes, conduct thorough testing to ensure that the changes do not adversely affect other processes or compliance requirements.
  
  By following these steps, you should be able to address the error message 1E367 effectively.