How To Fix 00973 - DB error: SQL error during logoff from the database

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 973

• Message text: DB error: SQL error during logoff from the database

What causes this issue?

Self-explanatory

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00973 - DB error: SQL error during logoff from the database ?

  The SAP error message "00973 DB error: SQL error during logoff from the database" typically indicates that there was an issue when the SAP system attempted to log off from the database. This can be caused by various factors, including database connectivity issues, configuration problems, or underlying database errors.
  Causes:
  
  Database Connectivity Issues: Network problems or database server unavailability can lead to logoff errors.
  Database Configuration: Incorrect database configuration settings in the SAP system can cause logoff failures.
  Database Locks: If there are locks on the database that prevent the logoff process from completing, this error may occur.
  Resource Limitations: Insufficient resources (like memory or disk space) on the database server can lead to errors during logoff.
  Database Corruption: Corruption in the database can also lead to SQL errors during logoff.
  Version Compatibility: Incompatibility between the SAP application version and the database version can lead to unexpected errors.
  
  Solutions:
  
  Check Database Connectivity: Ensure that the database server is up and running and that there are no network issues preventing connectivity.
  Review Database Logs: Check the database logs for any specific error messages that could provide more context about the issue.
  Database Configuration: Verify the database configuration settings in the SAP system and ensure they are correct.
  Clear Locks: If there are locks on the database, try to identify and clear them. This may involve checking for long-running transactions or sessions.
  Resource Monitoring: Monitor the database server for resource usage and ensure that it has sufficient memory, CPU, and disk space.
  Database Repair: If corruption is suspected, consider running database repair tools or restoring from a backup if necessary.
  Update Software: Ensure that both the SAP application and the database are updated to compatible versions.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently publishes notes that provide solutions or workarounds for specific errors.
  Database Documentation: Refer to the documentation for your specific database (e.g., Oracle, SQL Server, HANA) for troubleshooting SQL errors.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your database administrator or SAP support for further investigation.