How To Fix 00972 - DB error: SQL error during logon to the database

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 972

• Message text: DB error: SQL error during logon to the database

What causes this issue?

Self-explanatory

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00972 - DB error: SQL error during logon to the database ?

  The SAP error message "00972 DB error: SQL error during logon to the database" typically indicates that there is an issue with the database connection when trying to log on to the SAP system. This error can arise from various causes, and here are some common reasons, potential solutions, and related information:
  Causes:
  
  Incorrect Database Credentials: The username or password used to connect to the database may be incorrect.
  Database Service Not Running: The database service may not be running or may have crashed.
  Network Issues: There may be network connectivity issues between the SAP application server and the database server.
  Database 
  Configuration Issues: Configuration settings in the SAP system or the database may be incorrect.
  Database Instance Not Available: The specific database instance you are trying to connect to may not be available.
  Expired User Account: The database user account may have expired or been locked.
  Database Driver Issues: There may be issues with the database drivers