How To Fix 00971 - DB error: SQL error occurred

SAP Error Message - Details

• Message type: E = Error

• Message class: 00 -

• Message number: 971

• Message text: DB error: SQL error occurred

What causes this issue?

Self-explanatory.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 00971 - DB error: SQL error occurred ?

  The SAP error message "00971 DB error: SQL error occurred" typically indicates that there is a problem with the database connection or a specific SQL query that is being executed. This error can arise from various underlying issues, including database configuration problems, SQL syntax errors, or issues with the data being processed.
  Causes:
  
  Database Connection Issues: The SAP system may not be able to connect to the database due to network issues, incorrect connection parameters, or database server downtime.
  SQL Syntax Errors: There may be a syntax error in the SQL query being executed, which could be due to incorrect SQL commands or malformed queries.
  Data Integrity Issues: The data being processed may violate constraints (e.g., primary key, foreign key) in the database, leading to SQL errors.
  Database Locking: The database might be locked due to long-running transactions or deadlocks, preventing the execution of new SQL commands.
  Insufficient Database Resources: The database server may be running out of resources (e.g., memory, disk space), which can lead to SQL errors.
  Database Configuration Issues: Incorrect database settings or configurations can also lead to SQL errors.
  
  Solutions:
  
  Check Database Connection: Verify that the database server is up and running, and check the connection parameters in the SAP system (e.g., hostname, port, user credentials).
  Review SQL Queries: If you have access to the SQL query that caused the error, review it for syntax errors or logical issues. You can also check the SQL trace (ST05) in SAP to see the exact query being executed.
  Check Data Integrity: Ensure that the data being processed does not violate any database constraints. You may need to clean or validate the data before processing.
  Monitor Database Locks: Use database monitoring tools to check for locks or long-running transactions that may be causing the issue. Resolve any deadlocks or long-running processes.
  Check Database Resources: Monitor the database server's resource usage (CPU, memory, disk space) and ensure that it has sufficient resources to handle the workload.
  Consult Database Logs: Review the database logs for any specific error messages or warnings that can provide more context about the SQL error.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your database administrator for further assistance.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to check for any related dumps or logs that might provide more insight into the error.
  SQL Trace: Use transaction ST05 to enable SQL trace and capture the SQL statements being executed, which can help in diagnosing the issue.
  Database Documentation: Refer to the documentation for your specific database (e.g., Oracle, SQL Server, HANA) for more details on common SQL errors and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the "00971 DB error: SQL error occurred" message in SAP.