How to use CRMC_IC_KSPROF - Define Knowledge Search Profiles

CRMC_IC_KSPROF - Overview

• Transaction Code: CRMC_IC_KSPROF

  Description: Define Knowledge Search Profiles

  Release: S/4HANA and ECC 6

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_IC_CUSTOMIZING2

    Package Description: IC WebClient customizing

    Parent Package: IC_COMPONENTS

  • Module/Component: CA-GTF-IC

    Description: Interaction Center WebClient

CRMC_IC_KSPROF - Details

• SAP Tcode: CRMC_IC_KSPROF - Define Knowledge Search Profiles

  
  Overview: 
  CRMC_IC_KSPROF is a SAP transaction code used to define Knowledge Search Profiles in the SAP system. It is used to create and maintain search profiles for knowledge search in the SAP system. 
  
  Functionality: 
  This transaction code allows users to create and maintain search profiles for knowledge search in the SAP system. It enables users to define the search criteria, such as the type of documents, language, and other parameters, that will be used when searching for knowledge in the system. 
  
  Step-by-step How to Use: 
  1. Enter transaction code CRMC_IC_KSPROF into the command field. 
  2. Select “Create” from the menu bar. 
  3. Enter a name for the profile and select “Save”. 
  4. Select “Define Search Criteria” from the menu bar. 
  5. Enter the desired search criteria, such as document type, language, etc., and select “Save”. 
  6. Select “Activate” from the menu bar to activate the profile. 
  7. Select “Back” from the menu bar to return to the main screen. 
  
  Other Recommendations: 
  It is recommended that users test their profiles before activating them to ensure that they are working correctly and producing desired results. Additionally, users should periodically review their profiles and update them as needed to ensure that they are still producing desired results.