How to use CRMC_IC_EVENTS - IC WebClient Events

CRMC_IC_EVENTS - Overview

• Transaction Code: CRMC_IC_EVENTS

  Description: IC WebClient Events

  Release: S/4HANA only

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_IC_CUSTOMIZING

    Package Description: CRM Interaction Center: Customizing

    Parent Package: CRM_IC

  • Module/Component: CRM-IC

    Description: Interaction Center WebClient

CRMC_IC_EVENTS - Details

• SAP Tcode: CRMC_IC_EVENTS - IC WebClient Events

  
  Overview: 
  CRMC_IC_EVENTS is a SAP transaction code used to manage events in the IC WebClient. It allows users to create, edit, and delete events, as well as view event details. 
  
  Functionality: 
  CRMC_IC_EVENTS provides users with the ability to manage events in the IC WebClient. This includes creating new events, editing existing events, deleting events, and viewing event details. The transaction code also allows users to assign participants to events and set up reminders for upcoming events. 
  
  Step-by-step How to Use: 
  1. To create a new event, enter the transaction code CRMC_IC_EVENTS in the command field and press enter. 
  2. Select “Create” from the menu bar at the top of the screen. 
  3. Enter the necessary information for the event, such as title, date, time, location, and description. 
  4. Select “Save” to save the event. 
  5. To edit an existing event, select “Edit” from the menu bar at the top of the screen and make any necessary changes. 
  6. To delete an event, select “Delete” from the menu bar at the top of the screen and confirm that you want to delete it. 
  7. To view event details, select “Details” from the menu bar at the top of the screen and review all of the information associated with that event. 
  8. To assign participants to an event, select “Participants” from the menu bar at the top