How to use CRMC_IC_EVENTING - Define Event Classes

SAP Transaction Code - Details

• Transaction Code: CRMC_IC_EVENTING

  Description: Define Event Classes

  Release: S/4HANA and ECC 6

• • Program:

    Screen: 0

    Authorization Object:

  • Development Package: CRM_IC_CUSTOMIZING2

    Package Description: IC WebClient customizing

    Parent Package: IC_COMPONENTS

  • Module/Component: CA-GTF-IC

    Description: Interaction Center WebClient

Smart SAP Assistant

• SAP Tcode: CRMC_IC_EVENTING - Define Event Classes

  
  Overview: 
  CRMC_IC_EVENTING is a SAP transaction code used to define event classes in the SAP CRM system. It is used to create and maintain event classes, which are used to trigger events in the system. 
  
  Functionality: 
  The CRMC_IC_EVENTING transaction code allows users to define event classes, which are used to trigger events in the system. Event classes are used to define the conditions under which an event will be triggered. They can be used to trigger events such as sending emails, creating tasks, or updating data in the system. 
  
  Step-by-step How to Use: 
  1. Enter the transaction code CRMC_IC_EVENTING into the command field. 
  2. Select “Create” from the menu bar. 
  3. Enter a name for the event class and select “Save”. 
  4. Select “Define Conditions” from the menu bar and enter the conditions for triggering the event class. 
  5. Select “Define Actions” from the menu bar and enter the actions that should be taken when the event class is triggered. 
  6. Select “Activate” from the menu bar and select “Yes” to activate the event class. 
  7. Select “Save” from the menu bar to save your changes. 
  
  Other Recommendations: 
  It is recommended that users test their event classes before activating them in order to ensure that they are working correctly. Additionally, users should ensure that they have sufficient authorization to use this transaction code before attempting to use it.