What is overall discount in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: overall discount

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: An amount to be applied to a complete document such as a sales order, customer invoice, or supplier invoice.

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• Key Concepts: 
  Overall discount is a pricing procedure in SAP Customer Relationship Management (CRM) that allows customers to receive a discount on their total order amount. This discount is applied to the entire order, regardless of the number of items purchased. The overall discount is calculated based on the total order amount and can be set up as a percentage or a fixed amount. 
  
  How to use it: 
  To set up an overall discount in SAP CRM, you must first create a pricing procedure. This pricing procedure will contain the overall discount and any other discounts that you want to apply to the order. Once the pricing procedure is created, it can be assigned to the customer or customer group in the customer master data. When an order is placed, the overall discount will be applied automatically. 
  
  Tips & Tricks: 
  When setting up an overall discount, it is important to consider how it will affect your margins. If you set up an overly generous discount, it could have a negative impact on your profits. It is also important to consider how the overall discount will interact with other discounts that you may have set up for specific items or customers. 
  
  Related Information: 
  For more information about setting up an overall discount in SAP CRM, please refer to the SAP Help Portal or contact your local SAP support team. Additionally, there are many online resources available that provide step-by-step instructions for setting up an overall discount in SAP CRM.