What is overall customer discount in SAP SRD-CRM - CRM-Customer Relationship Management?

SAP Term: overall customer discount

• Component: SRD-CRM

• Component Name: CRM-Customer Relationship Management

• Description: The general discount that a company gives to all customers.

Smart SAP Assistant

• Key Concepts: 
  Overall customer discount is a feature in SAP Customer Relationship Management (CRM) that allows customers to receive discounts on their purchases. This feature allows customers to receive discounts based on their total purchase amount, rather than individual items. 
  
  How to use it: 
  To use the overall customer discount feature, customers must first be registered in the SAP CRM system. Once registered, customers can select the overall customer discount option when making a purchase. The system will then calculate the total purchase amount and apply the appropriate discount. 
  
  Tips & Tricks: 
  When using the overall customer discount feature, it is important to ensure that all discounts are applied correctly. This can be done by double-checking the total purchase amount and discount amount before completing the transaction. 
  
  Related Information: 
  The overall customer discount feature is part of SAP CRM's suite of features designed to improve customer relationships and increase sales. Other features include loyalty programs, customer segmentation, and personalized offers.