1. SAP Glossary
  2. CRM-Marketing
  3. lead processing with handover


What is lead processing with handover in SAP SRD-CRM-MKT - CRM-Marketing?


SAP Term: lead processing with handover

  • Component: SRD-CRM-MKT

  • Component Name: CRM-Marketing

  • Description: The creation of leads in the marketing department with handover to the sales department for further processing.


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  • Key Concepts: 
    Lead processing with handover is a process in SAP CRM-Marketing that allows for the transfer of leads from one user to another. It is used to ensure that leads are handled efficiently and that the right person is assigned to each lead. 
    
    How to use it: 
    Lead processing with handover can be used by creating a lead in SAP CRM-Marketing and assigning it to a user. The user can then transfer the lead to another user by using the handover feature. This will ensure that the lead is handled by the right person and that it is processed in a timely manner. 
    
    Tips & Tricks: 
    When using lead processing with handover, it is important to make sure that the right person is assigned to each lead. This will ensure that the lead is handled efficiently and that it is processed in a timely manner. Additionally, it is important to keep track of who has been assigned each lead so that any changes can be made quickly and easily. 
    
    Related Information: 
    Lead processing with handover is part of SAP CRM-Marketing, which is a suite of tools designed to help businesses manage their customer relationships. Other features of SAP CRM-Marketing include customer segmentation, campaign management, and analytics.
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