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Component: AP-LP
Component Name: CRM Lead Processing
Description: The creation, processing and qualification of leads with the concluding transfer of qualified leads to another department, such as a sales department, for further processing.
Key Concepts: Lead Processing With Lead Transfer is a component of the SAP CRM system that enables companies to manage and track leads from their initial contact to the point of sale. It allows users to transfer leads from one user to another, assign leads to specific sales teams, and track the progress of each lead. It also provides a comprehensive view of the entire lead process, including the status of each lead, the sales team assigned to it, and any associated activities. How to use it: Lead Processing With Lead Transfer can be used to manage and track leads from their initial contact to the point of sale. It allows users to transfer leads from one user to another, assign leads to specific sales teams, and track the progress of each lead. It also provides a comprehensive view of the entire lead process, including the status of each lead, the sales team assigned to it, and any associated activities. Tips & Tricks: When using Lead Processing With Lead Transfer, it is important to ensure that all leads are properly tracked and assigned. This will help ensure that no leads are lost or forgotten in the process. Additionally, it is important to keep an up-to-date view of all leads and their associated activities in order to ensure that all leads are being followed up on in a timely manner. Related Information: Lead Processing With Lead Transfer is part of SAP CRM's suite of tools for managing customer relationships. Other components include Sales Force Automation (SFA), Customer Relationship Management (CRM), and Marketing Automation (MA). Additionally, SAP CRM offers a range of analytics tools for tracking customer behavior and performance.