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Component: SRD-CRM-ACC
Component Name: FDN-Account Management
Description: A person who takes part in a phone call activity, either as the caller or the person being called.
Key Concepts: A call participant is a user who is part of a call in the SAP system. This user can be either an internal user or an external user. The call participant is responsible for providing input and feedback during the call, as well as for taking action on any decisions made during the call. How to use it: In order to add a call participant to a call, the user must first be added to the system. This can be done by navigating to the “Call Participants” tab in the Account Management component of SAP. Once the user has been added, they can then be added to a call by selecting them from the list of available participants. Tips & Tricks: When adding a call participant, it is important to ensure that they have all of the necessary permissions and access rights in order to participate in the call. Additionally, it is important to ensure that all participants are aware of any deadlines or other important information related to the call. Related Information: The Account Management component of SAP also allows users to manage their contacts and accounts, as well as view and manage their calls and meetings. Additionally, users can also view and manage their tasks and activities related to their accounts.