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Component: SRD-CC-MAN
Component Name: SRM-Managment Application
Description: A graphical visualization of essential service information that enables the analysis of backlogs and compliance rates on various levels.
Key Concepts: The Service Request Dashboard (SRD) is a component of the SAP SRM-Management Application. It provides an overview of all service requests and their associated tasks, allowing users to quickly identify and prioritize tasks. The dashboard also provides detailed information about each service request, including its status, priority, and assigned resources. How to use it: The SRD can be accessed from the SAP SRM-Management Application. Once logged in, users can view the dashboard to see all service requests and their associated tasks. Users can then select a service request to view more detailed information about it, such as its status, priority, and assigned resources. Tips & Tricks: The SRD can be used to quickly identify and prioritize tasks. Users can also use the dashboard to assign resources to service requests and track their progress. Related Information: The SRD is part of the SAP SRM-Management Application, which provides a comprehensive suite of tools for managing service requests. Other components of the application include the Service Request Manager (SRM), which allows users to create and manage service requests; the Service Request Monitor (SRM), which provides real-time monitoring of service requests; and the Service Request Analyzer (SRA), which provides detailed analysis of service requests.