How To Fix XW238 - File &1: Could not be retrieved from archive (error code &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: XW - DART - Data Retention Tool

• Message number: 238

• Message text: File &1: Could not be retrieved from archive (error code &2)

What causes this issue?

File &V1& could not be retrieved from the archive. The error code is
&V2&.
The following error codes are possible:
1 - Error from ArchiveLink interface
2 - Table TOAAR
3 - Error from link tables
4 - SAP kernel error
5 - Invalid transfer parameters
6 - Object contains several archive objects
7 - Not possible to create request
8 - Other error

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XW238 - File &1: Could not be retrieved from archive (error code &2) ?

  The SAP error message XW238 indicates that a specific file could not be retrieved from an archive. This error typically occurs in scenarios where SAP is trying to access archived data, but the system is unable to locate or retrieve the specified file. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  File Not Found: The specified file may not exist in the archive due to deletion or incorrect archiving processes.
  Incorrect Archive Path: The path to the archive may be incorrectly configured in the system settings.
  Access Permissions: The user or the system may not have the necessary permissions to access the archive.
  Corrupted Archive: The archive file may be corrupted, preventing retrieval of the required data.
  Configuration Issues: There may be issues with the configuration of the archiving object or the archiving process itself.
  
  Solutions:
  
  Verify Archive Existence: Check if the file specified in the error message actually exists in the archive. You can do this by navigating to the archive directory and confirming the presence of the file.
  Check Archive Path: Ensure that the archive path is correctly configured in the SAP system. You can check this in the transaction code SARA (Archive Administration).
  Review Permissions: Make sure that the user or the system has the necessary permissions to access the archive. This may involve checking user roles and authorizations.
  Repair or Restore Archive: If the archive is corrupted, you may need to restore it from a backup or repair it if possible.
  Reconfigure Archiving: If there are configuration issues, you may need to review and reconfigure the archiving settings for the relevant archiving object.
  Check Logs: Review the application logs (transaction SLG1) for more detailed error messages that may provide additional context on the issue.
  
  Related Information:
  
  Transaction Codes: 
  
  SARA: Archive Administration
  SARI: Archive Information System
  SLG1: Application Log
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to archiving and this specific error message.
  Documentation: Review SAP documentation on archiving processes and best practices to ensure that your archiving strategy is correctly implemented.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.