How To Fix XW058 - Could not open file &1 on application server &2

SAP Error Message - Details

• Message type: E = Error

• Message class: XW - DART - Data Retention Tool

• Message number: 058

• Message text: Could not open file &1 on application server &2

What causes this issue?

The file &V1& could not be opened on application server &V2&.
Possible reasons are:
The file directory is not mounted on this application server &V2&.
The file directory (path name) is invalid.
The specified file does not exist (read access).
The specified file cannot be created (write access).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please check the following:
Check if the file directories are mounted on this application server
&V2&. The directory set determines the file directories.
Check if the directory set is valid. The directory set determines the
file directories.
Check if the file name follows the naming conventions for the
application server operating system (UNIX, Windows NT, AS/400).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XW058 - Could not open file &1 on application server &2 ?

  The SAP error message XW058, which states "Could not open file &1 on application server &2," typically indicates that there is an issue with accessing a file on the specified application server. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  File Not Found: The specified file does not exist on the application server.
  File Permissions: The user or process attempting to access the file does not have the necessary permissions.
  Incorrect File Path: The file path provided may be incorrect or improperly formatted.
  Server Issues: The application server may be down or experiencing issues that prevent file access.
  Network Issues: If the file is located on a network drive, there may be connectivity issues.
  File Locking: The file may be locked by another process or user, preventing access.
  
  Solutions:
  
  Verify File Existence: Check if the file specified in the error message actually exists on the application server.
  Check Permissions: Ensure that the user or process has the appropriate permissions to access the file. This may involve checking the file system permissions on the server.
  Correct File Path: Double-check the file path for any typos or incorrect formatting. Ensure that the path is accessible from the application server.
  Server Status: Verify that the application server is running and that there are no issues affecting its performance.
  Network Connectivity: If the file is on a network drive, ensure that the network connection is stable and that the drive is accessible.
  File Locking: Investigate if the file is being used by another process. If so, you may need to wait until it is released or coordinate with the user/process that has it locked.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like AL11 to check the directories on the application server and verify the presence of the file.
  SAP Notes: Check SAP Notes for any known issues or patches related to file handling on your specific version of SAP.
  System Logs: Review system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the XW058 error message.