How To Fix XSS_CAT_RFC029 - No user maintained for employee; CATS standard setting used


SAP Error Message - Details

  • Message type: E = Error

  • Message class: XSS_CAT_RFC - Error Messages CATS FACE RFC Layer

  • Message number: 029

  • Message text: No user maintained for employee; CATS standard setting used

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message XSS_CAT_RFC029 - No user maintained for employee; CATS standard setting used ?

    The SAP error message XSS_CAT_RFC029 indicates that there is no user maintained for the employee in the Cross-Application Time Sheet (CATS) system. This typically occurs when an employee is trying to record time entries, but the system cannot find a corresponding user profile for that employee.

    Cause:

    1. Missing User Assignment: The employee does not have a user profile assigned in the system.
    2. Incorrect Configuration: The configuration settings for CATS may not be set up correctly, leading to the system defaulting to standard settings.
    3. Employee Master Data Issues: The employee's master data may not be complete or correctly maintained, which can lead to the system not recognizing the user.

    Solution:

    1. Maintain User Assignment:

      • Go to transaction code SU01 (User Maintenance).
      • Check if the user exists for the employee in question. If not, create a new user or assign the existing user to the employee.
      • Ensure that the user has the necessary authorizations to access CATS.
    2. Check CATS Settings:

      • Use transaction code CAT2 (CATS: Time Sheet) to verify the settings.
      • Ensure that the CATS configuration is correctly set up to link employees with their respective user profiles.
    3. Review Employee Master Data:

      • Use transaction code PA30 (Maintain HR Master Data) to check the employee's master data.
      • Ensure that the employee's data is complete, including the personnel number, organizational assignment, and other relevant details.
    4. Check for Standard Settings:

      • If the system is defaulting to standard settings, review the configuration in transaction SPRO (Customizing) under the CATS settings to ensure that the necessary parameters are set correctly.
    5. Consult Documentation:

      • Review SAP documentation or notes related to CATS and user assignments for any additional troubleshooting steps or updates.

    Related Information:

    • CATS (Cross-Application Time Sheet): A tool used in SAP for recording and managing time entries across various applications.
    • User Profiles: In SAP, user profiles are essential for determining what actions a user can perform within the system.
    • Authorization Issues: Sometimes, even if a user is assigned, authorization issues can prevent access, so ensure that the user has the correct roles and permissions.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or HR team for further assistance, as they may have access to additional logs or system settings that could help diagnose the problem.

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