How To Fix XSS_CAT_RFC028 - Selected columns could not be personalized

SAP Error Message - Details

• Message type: E = Error

• Message class: XSS_CAT_RFC - Error Messages CATS FACE RFC Layer

• Message number: 028

• Message text: Selected columns could not be personalized

What causes this issue?

The following columns in the <LS>cross-application time sheet</> cannot
be hidden or rearranged.
<LS>Delete</>
<LS>Date</>
<LS>Planned</>
<LS>Actual</>
<LS>Total</>
All time sheet-related columns such as <LS>Content, Det., Start Time,
End Time,</> and <LS>Short Text</>
All accounting-related columns indicated as mandatory in the input
profile cannot be hidden.
The following columns in the <LS>cross-application time sheet</> cannot
be fixed:
<LS>Planned</>
<LS>Actual</>
<LS>Total</>
All time sheet-related columns such as <LS>Content, Det., Start Time,</>
and <LS>End Time</>

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The columns are displayed in their original positions determined in the
standard implementation.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message XSS_CAT_RFC028 - Selected columns could not be personalized ?

  The SAP error message XSS_CAT_RFC028: Selected columns could not be personalized typically occurs in the context of SAP's Business Intelligence (BI) or Business Warehouse (BW) environments, particularly when users are trying to personalize their views or reports.
  Cause:
  This error can arise due to several reasons, including:
  
  Authorization Issues: The user may not have the necessary authorizations to personalize the selected columns.
  Technical Issues: There may be a technical issue with the underlying data model or the query that is being used.
  Configuration Problems: The personalization settings may not be correctly configured in the system.
  Data Model Changes: If there have been recent changes to the data model or the underlying database, it may affect the ability to personalize columns.
  System Bugs: There may be bugs or inconsistencies in the version of SAP being used.
  
  Solution:
  To resolve the error, you can try the following steps:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to personalize the columns. This can be checked in the user roles and profiles.
  
  
  
  Review Personalization Settings:
  
  Go to the personalization settings and verify if the columns you are trying to personalize are available for personalization.
  
  
  
  Check for Technical Issues:
  
  Look into the system logs (transaction SLG1) for any related error messages that might provide more context.
  If you have access, check the query definition in the Query Designer to ensure that it is set up correctly.
  
  
  
  Test with Different User:
  
  Try to replicate the issue with a different user account to determine if the problem is user-specific.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that might address this specific error. There may be patches or updates available.
  
  
  
  System Restart:
  
  In some cases, a simple restart of the SAP system or the relevant application server can resolve temporary issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps to reproduce it.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on personalization and authorization management.
  Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.
  Training: If you are frequently encountering issues with personalization, consider training sessions on SAP BI/BW functionalities.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message XSS_CAT_RFC028.