How To Fix XS086 - Error when accessing the external software: Test not possible

XS086 - Overview

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 086

• Message text: Error when accessing the external software: Test not possible

What causes this issue?

You tried to access the external software using the settings. Access
was not possible.
Further information on the external software:
&V1&

How to fix this error?

Check the following settings:
SAPconnect node: Is the correct RFC destination assigned to the node?
RFC destination: Is correct access to the external software specified?
External software: Is the software installed and operational?

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

XS086 - Details

• The SAP error message XS086, which states "Error when accessing the external software: Test not possible," typically occurs in the context of SAP systems when there is an issue with the integration or communication between SAP and an external software or service. This error can arise in various scenarios, such as when trying to test a connection to an external system or service.
  Causes:
  
  Network Issues: There may be network connectivity problems preventing SAP from reaching the external software.
  Configuration Errors: Incorrect configuration settings in the SAP system or the external software can lead to this error.
  Authentication Problems: Issues with user credentials or authentication methods can block access to the external software.
  Service Availability: The external software or service may be down or not responding.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection between SAP and the external software.
  Version Compatibility: Incompatibility between the versions of SAP and the external software can also