How To Fix XS085 - SAPconnect &1: &2 (0x&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: XS - SAPconnect: All messages

• Message number: 085

• Message text: SAPconnect &1: &2 (0x&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message XS085 - SAPconnect &1: &2 (0x&3) ?

  The SAP error message XS085 typically relates to issues with SAPconnect, which is the component responsible for handling communication between SAP systems and external systems, such as email servers or other messaging systems. The error message format you provided indicates that there is a problem with the configuration or connection to the external system.
  Cause:
  The error message XS085 can be caused by several factors, including:
  
  
  Configuration Issues: Incorrect settings in the SAPconnect configuration (transaction SCOT) can lead to this error. This includes incorrect SMTP server details, port numbers, or authentication settings.
  
  
  Network Issues: Problems with the network connection between the SAP system and the external system (e.g., firewall settings, DNS resolution issues) can prevent successful communication.
  
  
  Authentication Problems: If the external system requires authentication (e.g., username and password for an SMTP server), and the credentials are incorrect or not provided, this error may occur.
  
  
  Service Availability: The external service (like an email server) may be down or not reachable, leading to connection failures.
  
  
  SAPconnect Settings: Specific settings related to SAPconnect, such as the message type or the destination, may not be correctly configured.
  
  
  Solution:
  To resolve the XS085 error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to transaction SCOT in your SAP system.
  Verify the configuration settings for the communication method you are using (e.g., SMTP).
  Ensure that the SMTP server address, port, and any required authentication details are correct.
  
  
  
  Test Connection:
  
  Use the Test Connection feature in SCOT to check if the SAP system can reach the external system.
  If the test fails, check network connectivity and firewall settings.
  
  
  
  Review Logs:
  
  Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  
  
  Check External System:
  
  Ensure that the external system (e.g., email server) is up and running and that it is configured to accept connections from the SAP system.
  
  
  
  Update Credentials:
  
  If authentication is required, ensure that the correct username and password are configured in the SAPconnect settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to SAPconnect for any specific configurations or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: SCOT (SAPconnect), SLG1 (Application Log)
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to SAPconnect.
  Network Tools: Use tools like ping, telnet, or nslookup to diagnose network issues.
  
  If the problem persists after following these steps, consider reaching out to your SAP Basis team or SAP support for further assistance.