How To Fix XR158 - Error reading the internal GUID for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: XR - CRM Business Partner Data Exchange

• Message number: 158

• Message text: Error reading the internal GUID for customer &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XR158 - Error reading the internal GUID for customer &1 ?

  The SAP error message XR158, which states "Error reading the internal GUID for customer &1," typically occurs when there is an issue with the internal GUID (Globally Unique Identifier) associated with a customer record in the SAP system. This error can arise due to various reasons, including data inconsistencies, missing entries, or issues with the underlying database.
  Causes:
  
  Missing or Corrupted Data: The internal GUID for the customer may be missing or corrupted in the database.
  Database Issues: There may be issues with the database that prevent the system from retrieving the GUID.
  Inconsistent Data: The customer data may be inconsistent or not properly maintained, leading to issues in reading the GUID.
  Authorization Issues: The user may not have the necessary authorizations to access the customer data.
  
  Solutions:
  
  Check Customer Data: Verify that the customer record exists and is correctly maintained in the system. You can do this by using transaction codes like XD03 (Display Customer) or FD03 (Display Customer - Company Code).
  Database Consistency Check: Perform a consistency check on the database to identify and rectify any inconsistencies. This may involve using transaction codes like SE11 to check the data dictionary or SE14 for database utility.
  Recreate the GUID: If the GUID is missing or corrupted, you may need to recreate it. This can involve deleting and re-creating the customer record, but be cautious as this may lead to data loss.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the customer data. This can be checked in the user roles and profiles.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XD03, FD03, SE11, and SE14.
  SAP Notes: Regularly check for SAP Notes related to customer data management and GUID issues.
  Data Maintenance: Ensure regular maintenance of customer data to prevent inconsistencies and errors.
  
  By following these steps, you should be able to diagnose and resolve the XR158 error in your SAP system.