How To Fix XR156 - Error converting contact person for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: XR - CRM Business Partner Data Exchange

• Message number: 156

• Message text: Error converting contact person for customer &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message XR156 - Error converting contact person for customer &1 ?

  The SAP error message XR156 ("Error converting contact person for customer &1") typically occurs when there is an issue with the data related to the contact person assigned to a customer in the SAP system. This error can arise during various processes, such as data migration, customer master data creation, or updates.
  Causes:
  
  Data Inconsistency: The contact person's data may be inconsistent or incomplete. This could include missing mandatory fields or incorrect data formats.
  Missing Contact Person: The contact person may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the contact person data.
  Configuration Issues: There may be configuration settings in the customer master data that are not aligned with the contact person data.
  Data Migration Issues: If the error occurs during a data migration process, it could be due to incorrect mapping or transformation of data.
  
  Solutions:
  
  Check Contact Person Data: Verify that the contact person associated with the customer exists in the system and that all required fields are filled out correctly.
  Review Authorizations: Ensure that the user has the necessary authorizations to access and modify contact person data.
  Data Consistency Check: Run consistency checks on the customer and contact person data to identify any discrepancies.
  Configuration Review: Review the configuration settings related to customer master data and contact persons to ensure they are set up correctly.
  Error Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context on the issue.
  Data Migration Review: If the error occurs during data migration, review the mapping and transformation rules to ensure they are correct.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like XD01 (Create Customer), XD02 (Change Customer), and XD03 (Display Customer) to manage customer data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Refer to SAP documentation for guidelines on managing customer master data and contact persons.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.